See Our Spa Policy - Holiday Clean Beauty Spa® 🌱🌼

welcome!

Thanks for reading our Spa Policy page! These policies are to help you get the most of our your time at our clean beauty spa and create a sustainable environment for both you and your esthetician. Looking forward to your next appointment!

booking & cancellation policy

The time you reserve in our spa with your esthetician is only for you and they do not see other clients during that time.

Short notice cancellations become unbooked time that we can no longer fill. This results in an unsustainable loss of income.

You may cancel or reschedule online 48+ hours in advance of your appointment.

If canceling within the appropriate timeframe you may use your deposit towards a service at a later date. We’ll pop a gift card into your account for future bookings. Deposits are nonrefundable.

We do not offer reschedules within 48 hours of your appointment. Should you not be present at your appointment for any reason with less than 48 hours notice, you will be charged and forfeit 100% of the price of service(s). This policy is applied to all bookings including day before and same day bookings.

To be fair to all clients, we cannot waive this policy for any reason.

Late policy

Please don’t be late for your appointment. Please arrive 10 minutes early so that you may take care of parking, use the restroom, finish phone conversations, etc. before your appointment time starts.

Being late cuts into your service time and reduces the time we have to complete your service.

refund policy

Your deposit is nonrefundable. You may reschedule online 48+ hours in advance of your appointment. If you cancel within the appropriate timeframe you may use your deposit towards a service at a later date. We’ll pop a gift card into your account for future bookings.

We do not offer refunds for services or products.

Of course, if the product you purchased isn’t working out let us know and we’ll do our best to swap it for something you love.

infants & children policy

Infants and children under 13 are not permitted at the spa.

While we like kids the spa is not an appropriate environment for them to visit while you receive services.

If you’d like to bring your teen along, please be aware our waiting area is unmonitored and we cannot provide supervision for them during your service.

age & sex policy

Individuals under 18 years of age must have a parent / guardian present at their first appointment.

We welcome all gender identities. When it comes to intimate waxing, we only serve individuals with female anatomy for bikini, brazilian, inner thigh, and butt waxing services.

weather policy

Holiday closes if there’s a weather emergency declared by the state, county, or local officials. If you have an appointment we will be in touch to confirm the closure and help reschedule your appointment.

If there’s weather other than sunshine but a weather emergency has not been declared then the Booking + Cancellation Policy and Late Policy still apply.